RETURNS
We guarantee all of our products to be free of defects for 30 days. If you receive a faulty product from us, send us email at shop@tenseconds.com.au to arrange an exchange or refund. All faulty products will be replaced with the same title. If we are out of stock, you may choose to receive credit or a refund. SHIPPINGShipping within Australia is now FREE!
International buyers can also enjoy 1 low flat rate fee for postage.
EXPECTED DELIVERY TIMES :
We ship daily
Domestic orders typically arrive with 3-7 days
International orders typically arrive within 7-14 days
To check on an order, login to your account for order status.
If you are concerned about a missing order contact us with your order number.
Please do not contact us until at least the above timeframes have elapsed.
AUSTRALIA
Free
ASIA/PACIFIC
$6.00 (Flat rate for all orders regardless of size)
USA/CANADA/MIDDLE EAST
$6.00 (Flat Rate for all orders regardless of size)
REST OF THE WORLD
$6.00 (Flat Rate for all orders regardless of size)
Orders with more than 4 items will ship without jewel cases. If you requite jewel cases in large orders, please contact us prior to completing checkout and you’ll be advised if new shipping rate
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